Privacy Policy

Privacy Policy
Workforce Direct
Effective Date: 3 February 2025

1. Introduction

Welcome to Workforce Direct, a platform connecting blue-collar workers with businesses seeking talent. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other relevant data protection laws.

By using Workforce Direct, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of personal information from users:

2.1 Job Seekers

  • Personal Details: Full name, contact number, email address, location, date of birth, ID.
  • Employment Information: CV details, work experience, skills, qualifications, certificates, references.

2.2 Employers

  • Business Information: Company name, registration details, contact person.
  • Contact Information: Business email, phone number, office location.

3. How We Use Your Information

We use the collected information to:

  • Facilitate job matching and employer-worker connections.
  • Allow businesses to contact job seekers based on provided details.
  • Improve and personalise user experience on the platform.
  • Communicate updates, promotional offers, and platform notifications.
  • Ensure legal compliance and security of the platform.

4. Lawful Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information on the following legal grounds:

  • Consent: By signing up, you consent to Workforce Direct processing your data for job-seeking and employment-related purposes.
  • Legitimate Interest: We have a legitimate business interest in connecting job seekers with potential employers.
  • Legal Obligation: We may process personal data when required to comply with legal and regulatory requirements.

5. Data Sharing and Disclosure

Your personal information may be shared with:

  • Employers: Your profile details (except sensitive personal information) are visible to registered employers searching for candidates.
  • Service Providers: Third-party vendors assisting with website hosting, security, analytics, and customer support.
  • Legal Authorities: If required by law, court order, or regulatory obligation.

We do not sell or rent your personal data to third parties.

6. Data Security and Retention

We implement strict security measures to protect your personal information from unauthorised access, loss, or misuse. We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time.

7. Your Rights Under POPIA

As a South African data subject, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the removal of your data from our system.
  • Objection: Object to the processing of your personal data.
  • Withdraw Consent: Revoke consent for processing activities at any time.

To exercise your rights, contact us at info@workforcedirect.co.za

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, improve site functionality, and analyse website traffic. You can manage cookie settings in your browser.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy policies or practices of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an update on 3 February 2025.

11. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at:

  • Email: info@workforcedirect.co.za